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Operator vs AI

Operator vs AI

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Increase players retention with

Increase players retention with

Our Benefits

Our Benefits

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01

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Comprehensive Support

Comprehensive Support

Cost-Effective

Cost-Effective

Instant Responses

Instant Responses

Handles customer requests of any complexity.

Handles customer requests of any complexity.

Reduces support costs up to 10 times

Reduces support costs up to 10 times

Provides instant answers 24\7

Provides instant answers 24\7

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Gambling-Specific Training

Gambling-Specific Training

Seamless Integration

Seamless Integration

No code

No code

High accuracy and relevance

High accuracy and relevance

Easily integrates with any API-enabled system

Easily integrates with any API-enabled system

AI training and rule changes without engineers involvement.

AI training and rule changes without engineers involvement.

Key Features

Supports 20+ languages

Our AI understands customer intent with minimal training required

Limit the Knowledge an AI Agent can share and the Actions it can take to specific customer segments

Customize your AI’s identity, tone and personality

Measure key reporting metrics across digital channels like Automated Resolution Rate, Average Handle Time, etc.

Transfer conversations to agents via chat

Add tags to escalation for better reporting inside your agent platform

Call center operator vs AI support